Friday, April 29, 2005

Customer Data Losses Blamed On Merchants And Software

Steve Martin writes in InformationWeek that:

The steady stream of disclosures that customer information is being lost or stolen from retailers has caused security experts to focus on two areas: poor security practices by the retailers themselves and weaknesses in the software used to process credit-card payments.


Retail Ventures Inc. this month reported that personal customer information from 108 stores in its DSW Shoe Warehouse subsidiary was stolen. The information, involving 1.4 million credit cards used to make purchases mostly between November and February, included account numbers, names, and transaction amounts.




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