Tuesday, May 17, 2005

FCC set to require 911 services for VoIP

Jeremy Pelofsky writes for Reuters:

Internet telephone providers will soon have to offer full emergency 911 calling services under an order U.S. regulators are expected to adopt Thursday in response to incidents of customers having trouble getting help.

Internet calls, known as Voice over Internet Protocol (
VOIP), are sent over a high-speed Internet connection but they do not always provide 911 response centers with the caller's address and often they are routed to administrative lines.

With pressure from state law enforcement agencies and Congress, the U.S. Federal Communications Commission plans to require VOIP companies to provide 911 services to customers within 120 days of its order being published, two officials familiar with the FCC plan said.

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