Thursday, May 12, 2005

Verizon's E-mail Blockade Leads To Lawsuits

John Gartner writes in Messaging Pipeline:

Verizon Communications' effort to limit the flood of spam by blocking foreign e-mails has resulted in multiple class-action lawsuits. Unhappy customers who initiated litigation say the company is being overzealous in protecting its network, while Verizon says it is acting on their behalf.

Verizon began blocking e-mails coming from IP addresses in Europe, Asia and elsewhere late last year because of increases in spam from those regions, according to the company. E-mails messages are sometimes returned to the sender as undeliverable, but the intended recipient is not notified. Verizon did publicly announce the e-mail embargo or otherwise alert customers.


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