Mobile-phone outage hits Colorado, Wyoming
Bob Sullivan writes on MSNBC:
A software upgrade that went awry is being blamed for a two-hour outage this morning that left Sprint and Qwest customers in Colorado and Wyoming without mobile phone service.
The trouble began at 6:30 a.m. local time, said Sprint spokesman Dave Mellin. Service was restored by 8:30 a.m.
"It affected customers from Cheyenne to Colorado Springs," Mellin said. He said he didn't know how many consumers were affected, but the outage impacted the sizeable Denver market.
Qwest consumers who called a customer service line to complain heard a pre-recorded message indicating there was a "known outage."
posted by Fergie @ 6/08/2005 09:31:00 AM
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