E-mail errors leave Harry Potter fans fuming
A Reuters newswire article, via MSNBC, reports that:
Customers who preordered the eagerly anticipated sixth installment of the "Harry Potter" saga on Amazon.com and walmart.com were in for a shock this week when the retailers mistakenly e-mailed them to say their books might arrive later than expected.
Wal-Mart Stores Inc. rushed to calm shoppers' worries and put a recorded message on walmart.com's toll-free customer service number assuring customers that the books would arrive on July 16 as promised.
Amazon.com e-mailed customers to say its notice that books might be delayed "was sent to you in error."
posted by Fergie @ 7/14/2005 12:23:00 PM
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