Friday, August 26, 2005

FCC grants 30-day extension in VoIP 911 ruling

A Reuters newswire article, via Yahoo! News, reports that:

The U.S. Federal Communications Commission said on Friday it was extending by 30 days a deadline for Internet telephone companies to tell customers about 911 emergency calling or shut off their service.

The FCC in May ordered Internet phone service providers to ensure emergency 911 calls go directly to emergency dispatchers and provide the location of callers by November 29, four months after the order became effective.

The agency also required companies to get acknowledgments from all subscribers that they understood the type of 911 service available, and that providers should disconnect anyone who fails to reply by August 29.

The commission said in a release that it had extended the deadline to September 28. Several companies said disconnecting subscribers could cause more harm than good, as many who have not responded already have the 911 service.

The decision came after the FCC heard tear-filled testimony from parents who only were able to reach administrative offices when they dialed 911 with Voice Over Internet Protocol (VOIP) services. Since many VOIP services can be used anywhere a person has a high-speed Internet connection, knowing a caller's location can be difficult.

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