Sunday, September 25, 2005

Cable’s digital drive irks basic customers

An AP newswire article. via MSNBC, reports that:

LaRonika Thomas got upset when Comcast moved the Sci-Fi channel to its digital service this summer, ensuring she couldn’t continue to watch her favorite show, “Firefly,” without paying $20 more a month.

The Chicago resident received The Golf Channel instead on her basic, analog cable service.

“I don’t watch golf. I would rather have static on than that channel,” said the theater director.

“It’s an awfully big cost,” said Thomas. “I haven’t canceled my service yet, but I may.”

Across the country, cable operators have been moving popular channels from analog to digital service, which offers customers better picture and sound but also can handle much larger volume, allowing cable operators to use their networks for more lucrative options such as video on demand and Internet and telephone services.

Cable operators such as Comcast, Time Warner Cable, Cox Communications and Cablevision are tight-lipped about the changes, which affect many of the nation’s cable subscribers. Markets seeing the change include cities in Pennsylvania, Connecticut, Illinois, Michigan, Massachusetts, California, Louisiana, Nevada, Colorado, and Texas.

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