iTunes upgrade has users griping
Alorie Gilbert writes in C|Net News:
A new version of Apple Computer's iTunes software released last week appears to be giving many iPod owners headaches, according to reports from across the Web.
Complaints about iTunes 5 for Windows have surfaced over the past few day on numerous blogs and discussion boards, including the company's own discussion board at Apple.com. iTunes is a desktop computer program that comes with the iPod music player and allows people to transfer music to the device. It also represents Apple's first big foray into designing software that works with Microsoft Windows.
People have reported a range of problems with the updated program, while others said the software works fine. Among those reporting problems, many say that trying to install the program causes their computers to crash. Others report that once they install the program, it won't transfer music purchased at the iTunes Music Store to their iPod, deletes playlists, interferes with other programs or generally wreaks havoc on their computers.
"What's worse, rolling back (to a previous version) can be difficult or impossible, and Apple's lack of official recognition or public response regarding these problems is driving many users up the wall," Lauren Weinstein, co-founder of People for Internet Responsibility, wrote in a letter posted online.
posted by Fergie @ 9/13/2005 07:19:00 PM
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