Poll: Mobile data too complex, too flakey
Andrew Orlowski writes in The Register:Punters are giving flaky mobile data services the cold shoulder, a survey has revealed. 64 per cent of those surveyed gave up after one or two attempts with the services, while only two per cent said they'd seek help from the carrier. Asked what would encourage them to use more mobile data, 53 per cent said lower pricing, 43 per cent cited greater ease of use, and 32 per cent better help and advice.
posted by Fergie @ 11/07/2005 04:21:00 PM
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For more on Andrew Orlowski and his journalistic ethiscs see this post:
http://thomashawk.com/2005/11/andrew-orlowski-and-register-bad.html
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