Sunday, November 13, 2005

Scam artists prosper by exploiting service for the deaf

An Argus Leader (Sioux Falls, S.D.) article by Nestor Ramos, via USA Today, reports that:

The voice on the line is legitimate, the offer a fraud.

"The person who has called you is deaf or hard of hearing," the operator says, and proceeds to repeat whatever appears on her screen — an order, perhaps, for 150 fuel filters or 200 Bibles.

The operator works at a relay center, such as Communication Service for the Deaf in Sioux Falls. But, in this case, the person she's speaking for is not deaf. He's sitting at a computer in Nigeria, buying goods and paying for them with a bogus credit card number.

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