India's Looming IT Shortage?
Pete Engardio writes in BusinessWeek Online:
No nation has benefited more from Corporate America's rush to outsource skilled work than India. Thanks to its seemingly limitless supply of low-cost engineers and other professionals, India now accounts for 65% of all information technology work performed offshore and nearly half of back-office tasks such as responding to computer help-desk queries and processing medical claims and credit-card bills. By 2010, India's revenues from such skilled work are expected to surge to $60 billion from $17.3 billion now.
There's just one wrinkle in those calculations. If India doesn't take urgent action to reform education and build modern infrastructure, the nation could fall far short of its potential as an outsourcing haven. That's the conclusion of a new study to be released Dec. 16 by McKinsey Global Institute and Nasscom, India's influential information technology trade association.
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