Salesforce.com Outage Angers Customers
Alorie Gilbert writes on C|Net News:
An Salesforce.com outage lasting nearly an entire day cut off access to critical business data for many of the company's customers on Tuesday in what appears to be its most severe service disruption to date.
Salesforce stores customer information for thousands of businesses, delivering data "on demand" via the Web. The lack of that data interfered with some customers' sales and customer service activities on a critical pre-holiday business day.
"This is not just an inconvenience. We're losing sales," said Charlie Crystle, CEO of Mission Research in Lancaster, Pa. "It's a busy time of the year."
posted by Fergie @ 12/21/2005 03:33:00 PM
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