Thursday, January 12, 2006

Sprint Employee Refuses to Divulge Kidnapped Baby's GPS Info

In a bizarre story, Ryan Block writes over on Engadget:

In what seems to be more a case of an uninformed CSR blindly abiding by his/her training manual than an institutional hatred of babies by Sprint, sheriff's deputies in Eastvale, CA were unable to coax a Sprint employee to divulge the GPS coordinates of a cellphone that was traveling in an stolen SUV containing a 10-month-old baby boy.

After strapping little Wade into his car seat, Jason Cochran went back inside the house to fetch his 3-year-old, and returned to find the SUV gone. When they called 911 and informed them that their Sprint phone with GPS was in the car, Jason and his wife Stephanie assumed that sheriffs would easily be able to track down Wade with help from Sprint. The Sprint employee who spoke with the officers, however, told them that they would need to fill out some forms, pay a $25 subpoena fee, etc., etc. in what was obviously a case in which speed was of the essence.

More here.

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