Friday, January 06, 2006

TIAA-CREF Plagued by Platform Upgrade Problems

Renee Boucher Ferguson writes in eWeek:

TIAA-CREF (Teachers Insurance and Annuity Association–College Retirement Equities Fund), one of the nation's largest private retirement systems, has had ongoing issues with internal systems that have caused delayed access to pensioner funds.

While the company has pointed to infrastructure upgrades as the culprit, internal TIAA-CREF e-mails obtained by eWEEK from an anonymous source indicate that the pensioner issues are directly related to a major implementation of the company's Open Plan Solutions platform.

1 Comments:

At Wed Jan 10, 11:02:00 AM PST, Anonymous Anonymous said...

TIAA-CREF is still having problems. This is the second year in a row that my transfer of funds and my withdrawal of funds has been a totally ludicrous process! I have written to the Board of Trustee's and I filed a complaint with the SEC this morning.

 

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