Monday, February 06, 2006

Confidential Patient Data Sent to Wrong Company

A ComputerWorld article by Jaikumar Vijayan, via NetworkWorld, reports that:

A small Lockport, Manitoba-based distributor of herbal remedies has for the past 15 months been mistakenly receiving faxes containing confidential information belonging to hundreds of patients with Prudential Financial's insurance group. The data exposed in the breach -- and faxed to the company by doctors and clinics across the U.S. -- included the patients' Social Security numbers, bank details and health care information.

So far, at least, efforts to deal with the issue appear to have failed, said Jody Baxmeyer, vice president of marketing at North Regent RX, the company that's been receiving the faxes.

The situation has been caused by North Regent's toll-free fax number, which is nearly identical to one used by Prudential to receive medical claims-related information from doctors, Baxmeyer said. In fact, the two numbers differ by only one digit, Baxmeyer said.

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