Friday, February 17, 2006

Wells Fargo: Online Consent -- Or Else

David Lazarus writes on

Thousands of Wells Fargo customers received a rude awakening this week when they attempted to access their bank accounts via the Internet.

A box opened up on their computer screens seemingly declaring that if the customer wants to continue banking online, he or she has to agree to allow Wells Fargo to make all future communications electronically, not on paper.

Accepting this and other conditions then causes a second box to open, this time containing an 11,000-word document written in frequently thick legalese.

More here.


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