California PUC Adopts Measures to Protect Wireless Subscribers
A Reuters newswire article, via Yahoo! News, reports that:
A divided California Public Utilities Commission on Thursday adopted measures to protect wireless telephone customers from abuses by the phone industry.More here.
The commission, which had been working for six years to come up with a set of rules for cell phone companies, voted 3-to-2 to adopt a proposal by CPUC President Michael Peevey.
It called for more consumer education, tougher enforcement of existing laws, creation of a telecommunications consumer fraud unit, and an expanded CPUC phone "hotline" for consumer complaints.