Give That Man a Cigar: Avaya CEO Says VoIP May Not Lower Costs
Aha! I was waiting for someone in the biz to come clean on this aspect of VoIP adoption. Now, insofar as "improving business operations", I personally think that just sounds like marketing spin.
In any event, a ComputerWorld article by Matt Hamblen, via NetworkWorld, reports that:
Avaya CEO Don Peterson surprised some IT managers at VoiceCon Spring 2006 Wednesday by declaring that they should not deploy IP telephony expecting to lower communications costs. Instead, they should look at it as a way to improve business operations.More here.
Peterson's comments, delivered in a keynote address to most of the 5,000 conference attendees, stood in stark contrast to several presentations from representatives of businesses well on the way to outfitting their companies with new networks, phones and applications based on IP who said they've already saved money.
posted by Fergie @ 3/08/2006 05:58:00 PM
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