Tuesday, June 20, 2006

Australia: Telstra to Cut 12,000 Jobs by 2010

Michale Sainsbury writes on Australian IT:

Telstra's customer sales, service and network maintenance arms will take the deepest cuts as the telco dumps 2600 employees over the next two years while mounting a redundancy program to cut as many as 12,000 jobs by 2010.

The Australian has learned that call centre staff at some locations were told last week they must reapply for their own jobs with no guarantee of success as Telstra brought in teams of psychologists to counsel workers.

Telstra will close work order dispatch centres in Parramatta, Perth, Bendigo and Toowoomba as it moves away from a state-based system to a national model.

More staff are expected to be advised they must reapply for jobs this Friday.

Telstra's customer service and sales division will lose 1220 employees in two years and network installation and maintenance divisions will shed 1100 jobs.

More here.

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