Fergie's Tech Blog

Barracuda Glitch Leaves Customers Incommunicado

Candice Lombardi writes on C|Net News:

A faulty antivirus update left thousands of Barracuda Networks' customers without e-mail for hours on Tuesday.

More than three-quarters of the spam firewall company's 35,000 customers were affected by the hitch, Barracuda said. Their systems downloaded an incomplete antivirus update file just before 5 a.m. PDT, and as a result, their Barracuda appliances stopped all e-mail traffic and stored messages in a queue. A fixed file was sent out and service was fully operational about two hours later, the company said.

posted by Fergie @ 6/13/2006 07:27:00 PM