Fergie's Tech Blog

AT&T Settles Customer Information Investigation

K.C. Jones writes on TechWeb News:

AT&T will pay a $550,000 settlement to end an investigation into third-party access to information about customers' telephone calls.

The company recently agreed to pay the money on behalf of recently-acquired SBC. Both companies cooperated with the enforcement bureau of the Federal Communications Commission during an investigation into whether customer confidentiality was breached. The payment, due within 30 days, does not constitute an admission of wrongdoing, according to language in the agreement.

The company agreed to supervision and review of its opt-out processes for releasing proprietary customer network information (CPNI). The company also agreed to monitor customer complaints and identify violations of the FCC's opt-out rules.

posted by Fergie @ 7/20/2006 07:19:00 AM