Demand For Elmo Doll Downs Wal-Mart Site
Antone Gonsalves writes on InformationWeek:
Wal-Mart Stores' online shopping site suffered a brief outage Wednesday when an unexpectedly high number of anxious Christmas shoppers flocked to the site looking for the hard-to-find Elmo T.M.X. doll.More here.
The retail company didn't disclose details, but said in an e-mail that Wal-Mart.com experienced an "incredibly high traffic volume" when the doll went on sale. It was sold out within a matter of minutes.
"This higher-than-expected traffic spike caused a brief site outage," Wal-Mart spokeswoman Amy Colella said.
Wal-Mart apologized to customers for the inconvenience and said it had corrected the problem to avoid a similar outage in the future. The hugely popular Elmo T.M.X would be available again at various times Thursday and Friday, Wal-Mart said.
This is the second time in less than a month that Wal-Mart's website has been "overwhelmed by traffic" -- also happened on Black Friday.
posted by Fergie @ 12/13/2006 05:17:00 PM
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