Techdirt: Verizon's Most Dubious Math Skills
This is priceless. And idiotic. And scary.
Karl writes over on techdirt.com:
A Verizon Wireless customer on their "unlimited" EVDO data plan (aka their limited data plan) recently took a trip to Canada. Before leaving, he confirmed with Verizon Wireless that their advertised ".002 cents per kilobyte" out of country data charge was correct, since it seemed ridiculously inexpensive.More here.
When he returned to the States, he was greeted with a bill for $71, and discovered that he had been billed $.002/KB, or "point zero zero 2 dollars per kilobyte," a hundred times more than the price he was originally quoted.
When he called Verizon Wireless to straighten out their incorrectly advertised price, he found that both support reps and management couldn't tell the difference.