Thursday, March 22, 2007

Microsoft Xbox Phone Staffers Giving Away Private Information

Lisa Vaas writes on eWeek:

Hijackers are getting access to Xbox Live gaming accounts, credit cards and PayPal accounts with repeated calls to support staff, who are easy prey for social engineering stunts.

Going against Microsoft's own privacy policy, Xbox Live telephone support personnel are giving away gamer tags based on made-up information. One gamer who requested anonymity shared with eWEEK a taped telephone conversation in which he called the Xbox Live phone support number on March 21 and wound up getting a valid gamer tag based on simply making up a name and the state in which he supposedly lives.

More here.

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