Thursday, April 12, 2007

Microsoft Looking Into Hotmail Problems - UPDATE

Elinor Mills writes on the C|Net Microsoft Blog:

Microsoft engineers were looking into problems with Windows Live Hotmail on Thursday after users reported problems getting onto the Web site. The company was unsure of the cause or the scope of the problems, which began around 9 a.m. PDT. There was no impact on customer data, the company said.

"We are aware that a small percentage of our customers are experiencing problems signing in to some services," Adam Sohn, director of Microsoft's Online Services Group, said in a statement. "We're actively investigating the cause and are working to take the appropriate steps to remedy the situation as rapidly as possible. We sincerely apologize for any inconvenience and disruption this may be causing our customers."

More here.

Note: For what its worth (and from personal observations), these problems also affect MS Messenger accessibility with users that have Hotmail accounts.

UPDATE: 12:38 PDT: It appears to have been fixed at this time.

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