NZ: Banks Demand a Look Inside Customer PCs in Fraud Cases
Banks are seeking access to customer PCs used for online banking transactions to verify whether they have enough security protection.More here.
Under the terms of a new banking Code of Practice, banks may request access in the event of a disputed transaction to see if security protection in is place and up to date.
The code, issued by the Bankers’ Association last week after lengthy drafting and consultation, now has a new section dealing with internet banking.
Liability for any loss resulting from unauthorised internet banking transactions rests with the customer if they have “used a computer or device that does not have appropriate protective software and operating system installed and up-to-date, [or] failed to take reasonable steps to ensure that the protective systems, such as virus scanning, firewall, antispyware, operating system and anti-spam software on [the] computer, are up-to-date.”
The code also adds: “We reserve the right to request access to your computer or device in order to verify that you have taken all reasonable steps to protect your computer or device and safeguard your secure information in accordance with this code.
“If you refuse our request for access then we may refuse your claim.”
posted by Fergie @ 6/27/2007 09:57:00 AM
1 Comments:
Ok, you can have physical access to computer. Won't help you though, because your own conditions state that password is not to be revealed to anyone. :)
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