Wednesday, July 11, 2007

Canada: Probe Finds Phone Companies Failed to Protect Customers' Personal Data

Via CBC News.

An investigation by Canada's federal privacy watchdog has found that three telephone companies failed to protect customers from data brokers mining for personal information.

The Office of the Privacy Commissioner said Tuesday that Bell Canada, Telus Mobility and Fido did not provide adequate training to staff, allowing a data broker to gain unauthorized access to customers' phone records.

The OPC found that Locatecell.com, a U.S.-based data broker that sells telephone records, was able to fool customer service agents into providing customers' confidential information.

More here.

Sound familiar?

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