Thursday, July 12, 2007

Verizon Signs Florida Anti-Cramming Agreement

Via ConsumerAffairs.com.

Verizon is the latest telephone company to sign an anti-cramming settlement with the state of Florida.

The company agreed to develop an early warning system designed to identify third-party companies that may attempt to place unauthorized charges on consumers’ phone bills.

Embarq, once part of Sprint, signed a similar agreement with Florida last month and AT&T agreed to similar terms earlier. Verizon has more than 40 million access lines inside the coverage region affected by the agreement.

The practice known as “cramming” occurs when unauthorized charges are added to phone service bills without the consumer’s knowledge or consent.

More here.

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