Australia: Botched Upgrade Sends Ambulance Services into Chaos
A Computerworld Australia article by Darren Pauli, via CSO Online, reports that:
Melbourne, Australia’s Metropolitan ambulance service, was in a "state of bedlam" last week when a botched upgrade disabled the service’s computer-aided dispatch system for 24 hours.More here.
In addition to turning up to jobs more than 10 minutes late, multiple ambulances were mistakenly showing up to the same emergency, while others doubled back because the archaic manual radio fallback system could not determine the closet available car.
A spokesman for the Liquor, Hospitality and Miscellaneous Union (LHMU), which represents the Victorian Metropolitan Ambulance Service, said the system failed to restore after it was shut down one night last week.
The following day, the system was completely disabled for 24 hours.
posted by Fergie @ 8/21/2007 11:55:00 AM
0 Comments:
Post a Comment
<< Home