Fergie's Tech Blog

Human Error Limits Schwab Website Capacity

Via Reuters.

Clients of Charles Schwab Corp. using the discount brokerage's Web site and phone systems to trade on Thursday may have had trouble accessing their accounts due to an error that restricted system capacity.

The error was fixed at 12:10 p.m, PDT (1900 GMT), and customers can now access their accounts normally, Schwab spokesman Greg Gable said.

Gable said it was human error that caused the San Francisco-based brokerage's Web site to slow down, beginning at 9:45 a.m., Pacific time.

He declined to provide details on the nature of the error or the number of clients affected.

posted by Fergie @ 8/16/2007 01:41:00 PM