Fergie's Tech Blog

ISPs Turn Blind Eye to Million-Machine Malware Monster

Dan Goodin writes on The Register:

Several weeks ago, security researcher Lawrence Baldwin dispatched an urgent email to abuse handlers at OptimumOnline, the broadband provider owned by Cablevision, warning that one of its customers stood to lose more than $60,000 to cyber crooks.

"He's got a keylogger on his system . . . below is a log of the miscreant viewing the info that was logged from his system while accessing his [Bank of America] accounts," Baldwin's email read. "Looks like he's got nearly $60K in there, so a lot at stake. Can you get someone to phone me that might be able to establish contact with this customer?"

The email, which was addressed to a specific handler's email address and was also copied to OptimumOnline's abuse desk, went on to provide the user's IP address and enough specifics to suggest Baldwin's claim of a keylogger was probably accurate. Yet, more than three weeks later, Baldwin still hasn't heard back from the company.

posted by Fergie @ 9/10/2007 11:02:00 AM