Fergie's Tech Blog

Sunrocket VOIP Mix-Up Exposes Customer Call Data

Brian Krebs writes on Security Fix:

Bill Adler was relieved to get his old phone number back. The Washington-area resident's digits were marooned shortly after his former Internet-based phone service provider -- Sunrocket -- abruptly closed its doors in mid-July. Relieved, that is, until he received an odd phone call from a local man who'd inherited Adler's phone records along with his old temporary phone number.

Adler had signed up with ViaTalk, one of several voice-over-IP providers who scrambled to absorb Sunrocket's 200,000 stranded customers. ViaTalk gave him a temporary number while it was negotiating the recovery of his old one. A few weeks after ViaTalk secured his old number, Adler heard from the ViaTalk customer who had inherited his temporary digits.

"I couldn't believe it, and at first I thought it was a crank call," Adler said. "The guy was reading me our inbound and outbound phone records [created] during the one month we were using that temporary number."

posted by Fergie @ 10/08/2007 09:54:00 AM