Monday, February 11, 2008

RIM Notifies of 'Critical' BlackBerry Outage

Via Reuters.

E-mail service of Research In Motion's BlackBerry smartphones experienced a "critical severity outage" on Monday, the company told clients in an e-mail.

"This is an emergency notification regarding the current BlackBerry Infrastructure outage," RIM support account manager Bryan Simpson said in an e-mail. The message said the outage affected enterprise clients and "users of the Americas network."

RIM was not immediately available for comment and its e-mail gave no estimate on when service may be restored or how many individuals could be affected.

Last April, a massive outage crashed BlackBerry service across North America, leaving thousands of users without access to wireless e-mail.

More here.

1 Comments:

At Thu Feb 14, 05:45:00 AM PST, Anonymous Anonymous said...

In 2001 Rim was working on a disaster recovery site for their BB relay. When they moved the relay from Rim Park 3 to Rim Park 4 in 2003 they had two relays and attempted to move live customers form one to the other. It didn't work as expected and after several months the project was wound down and a number of senior staff packaged out. At the time they were planning to have the second site in Sterling Va. Hummm

 

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