Friday, March 07, 2008

Hit by ID Theft, Then Plagued by Sprint

Bob Sullivan writes on the MSNBC "Red Tape Chronicles" Blog:

Last year, identity thieves wormed their way into Michael Carner’s Sprint account, tacked on 14 new cell phones and began ringing up phone charges. Even though he reported the intrusion, things only got worse. For nearly a year, the real estate agent was hit with late fees, frequent automated collections calls, service interruptions, and a $5,000 bill.

When Carner finally gave up and tried to cancel his account, Sprint had one more piece of bad news: The imposters had extended his service contract for two years, meaning he'd have to pay a $200 early termination fee to get out of his contract.

More here.


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