Fergie's Tech Blog

Customers Ticked Off Over Breach Notification

Tim Wilson writes on Light Reading:

Consumers are mad as hell about corporate security breaches, and they aren't going to take it anymore. Well, about a third of them aren't, anyway.

Some 31 percent of customers who have been notified of the possible exposure of their personal information have terminated their relationship with the breached company, according to a study published earlier this week by the Ponemon Institute and security vendor ID Experts.

More than half of the respondents (55 percent) said they have been notified more than once over the last two years about a breach involving their personal data. Eight percent said they have received four notifications or more.

posted by Fergie @ 4/17/2008 03:35:00 PM