Monday, November 24, 2008

Australia: Commonwealth Bank Computer Error Duplicates Customer Withdrawals

Chris Zappone writes on The Age:

As many as 200,000 Commonwealth Bank customers across Australia have found themselves short of money today after an online glitch mistakenly duplicated withdrawals from their accounts.

The double-up, caused by an overnight processing error, has affected NetBank customers, the bank said this morning.

It hoped to rectify the glitch later today but admitted it could take until tomorrow morning.

Meanwhile, the bank has been deluged by calls from people "seeking clarification" about their accounts.

More here.


Post a Comment

<< Home