T-Mobile Tops Customer-Care Ranking; Sprint Is At The Bottom
Antone Gonsalves writes on TechWeb News: T-Mobile has the most satisfied subscribers, while Sprint PCS has the worse customer-care ranking among the six major U.S. carriers, J.D. Power and Associates said Wednesday.
In its third-annual customer service study, the market research firm found that two other companies, Verizon Wireless and Nextel ranked above the industry average for customer satisfaction, while Cingular joined Sprint in falling below the mark. AllTel scored the industry average of 100.
posted by Fergie @ 6/09/2005 07:40:00 AM
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