Some Internet Phone Customers May Be Cut
An AP newswire article by Bruce Meyerson, via Yahoo! News, reports that:
Providers of Internet-based phone services may be forced next week to cut off tens of thousands of customers who haven't formally acknowledged that they understand the problems they may encounter dialing 911 in an emergency.
The Federal Communications Commission had set the Monday deadline as an interim safeguard while providers of Internet calling, also known as "VoIP" for Voice over Internet Protocol, rush to comply with an FCC order requiring full emergency 911 capabilities by late November.
Vonage Holdings Corp., the biggest VoIP carrier with more than 800,000 subscribers, told The Associated Press Wednesday that 96 percent of its customer base have responded to the company's notices about 911 risks. But that still means as many as 31,000 accounts would need to be shut off as early as Tuesday.
Other leading carriers declined to quantify the response rate beyond the updates they were required to file with the FCC two weeks ago. AT&T Corp. spokesman Gary Morgenstern said customer acknowledgments are now "significantly higher" than the 77 percent figure it reported to the FCC on Aug. 10.
posted by Fergie @ 8/24/2005 03:10:00 PM
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