Computer glitch turns 911 calls into headache for dispatchers
Charlie White writes in The (Louisville, KY) Courier-Journal:
A glitch in Louisville's MetroSafe emergency dispatch system clogged all 32 of the city's 911 lines for about two hours last night and forced dispatchers to call back everyone who might have been missed while the lines were jammed, said Chad Carlton, a spokesman for Louisville Metro Mayor Jerry Abramson.
The enhanced 911 system, which is supposed to show dispatchers the telephone numbers and addresses of callers, was still not working late last night. It was showing the phone numbers but not the addresses.
posted by Fergie @ 11/10/2005 12:42:00 PM
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