Tuesday, January 03, 2006

United's Apollo Reservation System Suffers Worldwide Outage

David Needle writes on internetnews.com:

The Apollo reservation system used by United Airlines was down worldwide for at least four hours Tuesday. A call to a reservation agent at the airline's Premier Executive reservation line confirmed the outage. internetnews.com was unable to confirm details of the cause of the outage at press time.

At 5:45 P.M. Pacific time the agent told internetnews.com that service had been "down worldwide" for four hours and was expected to be restored within thirty to forty-five minutes. A call back twenty minutes later to another agent confirmed those details though the second agent said there had been no word on when service might be restored.

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