Fergie's Tech Blog

DHS Awards Contracts for Call Centers, Software Licensing

Alice Lipowicz writes on GCN.com:

The Homeland Security Department has awarded a five-year, $120 million contract to a Lockheed Martin Corp. subsidiary to run two call centers for DHS’ Citizenship and Immigration Services bureau, as well as another contract to a nonprofit organization to obtain cybersecurity tools for operating systems, servers and databases used by the federal government.

The first contract was awarded to Aspen Systems Corp. to help operate the immigration agency’s National Customer Service Center, which serves about 10 million callers a year. Lockheed Martin acquired Aspen Systems in January.

Lockheed Martin will staff the major call centers in Albuquerque, N.M., and Indianapolis.

In another deal, DHS’ Office of Procurement Operations said it was awarding a sole-source contract to the Center for Internet Security to “provide software licenses for security configuration benchmarks and scoring tools capability,” according to a presolicitation announcement. The contract, which is of an unspecified amount, will last for a year.

posted by Fergie @ 5/10/2006 12:34:00 PM