Comcast Fires Employee for Napping During House Call
An AP newswire article, via The Globe and Mail, reports that:
Comcast Corp. has fired an employee for sleeping on a customer's couch during a house call after video of the incident became a minor Internet sensation.More here.
Philadelphia-based Comcast also said in a statement that it had apologized to customer Brian Finkelstein of Washington, D.C., for the "unsatisfactory customer experience."
Finkelstein posted video of the sleeping technician and told this story on YouTube.com, a site that lets users share videos.
posted by Fergie @ 6/26/2006 10:16:00 AM
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