Sunday, November 26, 2006

New Zealand: Internet Blackouts Cost ISPs Millions

Jenny Keown writes in The New Zealand Herald:

Telecom's wholesale customers ihug and CallPlus say they have spent millions trying to fix major problems on their network in the past few months.

Thousands of their customers have lost their connection to the internet for periods sometimes lasting hours.

CallPlus and ihug said the problems were occurring on the wholesale broadband service Telecom provides called unbundled bit-stream service. The outages began about six months ago but had become worse in the past few weeks.

Internet Service Providers Association of New Zealand president David Diprose said Telecom's network appeared to be failing to cope with the increasing demand for broadband.

More here.

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