Fergie's Tech Blog

DHS Rated Worst of Federal Agencies by Employees

Annie Jacobsen writes on The Aviation Nation:

It’s official. According to 10,400 Department of Homeland Security (DHS) employees, the agency tasked with protecting The Homeland offers the least amount of job satisfaction of any federal agency. The survey, conducted by the government’s Office of Personnel Management (OPM), asked federal employees various questions about measures of job satisfaction and agency performance. The results were released yesterday. In an email to all DHS employees, Chief Operating Officer Michael Jackson said of his agency’s failing marks, “What you said shows that DHS is not where any of us wants to be.”

Where DHS is — measured alongside 36 federal agencies surveyed — is at the bottom of the federal barrel. Low morale hardly breeds stellar performance and the only thing more appalling than these results is Jackson’s observation that, “on the whole, it is not significantly changed since OPM’s 2004 employee survey.” Also in his email, Jackson wrote, “Secretary Chertoff and I discussed these results with concern.” A better word choice might have been “alarm.”

posted by Fergie @ 1/31/2007 02:07:00 PM