Fergie's Tech Blog

UK: Virgin Media Loses Nearly 50k Customers in 3 Months After Spat with Sky

No Jack Bauer for Virgin customers.

Virgin Media today revealed the cost of its spat with rival BSkyB as it reported a loss of 46,900 customers in the first three months of the year.

The company, rebranded from NTL after the cable operator bought Virgin Mobile and Telewest last year, said only 184,300 customers had signed up in the first quarter compared with 213,500 in the previous three months.

BSkyB withdrew its basic channels at the end of February when the two groups failed to agree on contract renewal terms.

Virgin Media's net customer loss, which takes into account the number of new customers, less those leaving the group, was compounded by poor performance within its fixed line telephone offering and increased competition in the market.

posted by Fergie @ 5/09/2007 03:44:00 PM