Consumer Reports: AT&T’s Network Might Hinder iPhone Success
Denise Pappalardo writes on NetworkWorld:
The national publication that rates and evaluates everything from mattresses to cars to washing machines points out in a press release Wednesday that for “several years running AT&T…has been among the least-satisfying service providers. This is according to the journal’s annual customer satisfaction surveys.More here.
Consumer Reports says customers complain about static and busy circuits. “Frequent service-related problems were compounded by the company’s relatively low mark for helpfulness in handling customer questions and complaints,” according to the magazine.
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