Sprint's Cancellation of 'Problem Accounts' Wider Than Initially Reported
Ed Oswald writes on BetaNews:
Sprint's move to cancel problem accounts is wider than initially thought, and apparently also aimed at those who may roam too frequently. However, some are crying foul over these latest moves.More here.
The struggling carrier was exposed last week for attempting to get rid of accounts that it claimed were calling its customer service lines too frequently. An undisclosed number of customers were told their service will be cancelled on July 30.
However, it now appears another group of people are being told their Sprint service will be dropped on that day -- those who frequently roam outside the company's own network. About 200 of these happen to be U.S. Army soldiers, according to a post to SprintUsers.com.
posted by Fergie @ 7/09/2007 12:39:00 PM
1 Comments:
The roaming factor is actually common with carriers. AT&T Wireless used to do it all the time - it costs the company EXORBITANT amounts of money to keep these accounts active.
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