New Zealand: Customers Fume as Xtra Glitch Continues
Ben Fawkes writes on Stuff.co.nz:
Telecom customers could face a further day of computer headaches as a botched attempt to upgrade e-mail services has left some fuming users considering changing providers.More here.
The company has moved 800,000 Internet mail boxes from its Xtra service to Bubble, a new Yahoo-hosted platform.
Telecom advised customers that e-mail would be down for 24 hours, on Sunday, while technicians performed the transfer.
But thousands of Xtra users were still unable to access their accounts for a third day yesterday, creating havoc for business customers.
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