Fergie's Tech Blog

New York Times Recovers After Network Failure

Thomas Claburn writes on InformationWeek:

The New York Times was back to its regular schedule Thursday after the internationally known newspaper experienced a network failure of more than three hours Wednesday afternoon.

In a detailed internal e-mail to staffers, New York Times general manager and president, Scott Heekin-Canedy, said a network and phone outage crippled the paper's critical network-dependent systems, including ones used to "produce the news and advertising content."

According to the memo seen by InformationWeek, the backup server management software failed, leaving redundant systems waiting for word to step in and save the network.

The Times' IT staff and executives from Nortel, the media company's equipment provider, managed to restore the newspaper's systems in New York by 7:30 p.m. in time to publish its Thursday morning edition.

posted by Fergie @ 9/28/2007 10:21:00 AM