San Francisco: Cut Cable Halts Service for 1,300 AT&T Customers
Ryan Kim writes in The San Francisco Chronicle:
About 1,300 AT&T customers in the Richmond District of San Francisco who lost their telephone and DSL service around noon today should have their service restored by Friday evening, company officials said.More here.
The outage happened when independent contractors working on a sewer line at 9th Avenue and Clement Street accidentally severed an underground cable, an AT&T spokesman said. The accident left customers without a dial tone and Internet access. About 330 customers called AT&T to complain about the failure.
AT&T workers began restoring service to some customers at around 1 p.m. today and plan to have the rest of the work finished by 8 p.m. Friday. The process involves identifying and reconnecting 2,400 separate twisted pairs of copper wire that run along one 3-inch cable.
posted by Fergie @ 9/27/2007 05:37:00 PM
0 Comments:
Post a Comment
<< Home